Ivory Lake Music Privacy Policy

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Ivory Lake Privacy Policy

Our contact details  

Name: Ivory Lake

Address: Verada Los Niguez, 99a Dolores, Alicante, 03150

Phone Number: +34 683337338

E-mail: ivory-lake-music@hotmail.com  

The type of personal information we collect  

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
   

Concerning each of your visits to our site we may automatically collect the following information:
 

• Technical information, including IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
   
• Information about your visit, including the full URL clickstream to, through and from our site (including date and time);
   
• Pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page
   

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Forms filled out by you on the site
   
• Content of correspondence with us by phone, email or otherwise
   
• Site registration
   
• Reporting a problem or requesting support for the site
   

We use the information that you have given us to  

• To help us respond to your queries
   
• To provide you with relevant information on Ivory Lake
   
• To comply with legal and regulatory requirements
   
• To administer our site and for internal operation, including troubleshooting, data analysis, testing, research, statistical and survey purposes
   
• To improve our site to ensure that content is presented most effectively for you and your computer
   
• As part of our efforts to keep our site safe and secure
   

We may share this information with  

• Analytics and search engine providers that assist us in the improvement and optimisation of our site  
   
• Third parties when you consent to or request such sharing.
   

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:  

Your consent.You can remove your consent at any time. You can do this by contacting 683337338  

We have a legitimate interest.

How we store your personal information  

Your information is securely stored.

We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us as described in the “Contact” section.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.  

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.  

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.  

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.  

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at ivory-lake-music@hotmail.com  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Ivory Lake, Verada Los Niguez, 99a Dolores, Alicante, 03150  tel: +34 683337338, email: ivory-lake-music@hotmail.com